September 13, 2004
To: UCOP Personnel
From: Michael Shannon, Manager, IR&C Communication Services
The voice mail system experienced a hard disk crash over the weekend.
The hard disk has been replaced, system diagnostics have been performed,
and we believe that the system is once again functioning properly.
However, the system was restored using backup information from last
Thursday, September 9, at 5:00 p.m. As a result, any messages that
may have been left after this date and time have been lost;
also any greetings changed after this date and time have been lost
and replaced by the mail box greeting.
Voice mail users reporting problems should call 7-0017 to report them.
You may also call Michael
Shannon at 7-0371 if you have any questions or concerns. We are sorry
for the loss of messages and any inconvenience you have experienced.