Outlook Tip of the Month: Message Receipt Verification

Date: March 2, 2007
To: UCOP Community
From: Tara Brant, Manager, IR&C; Technology Service Desk

Outlook allows you to request verification that a message has been received and/or read. This option can be set for one message or all messages sent from your account. You can receive a "delivery receipt" for any e-mail you send but you can only get a "read receipt" from other UCOP e-mail accounts.

Keep in mind that if you request a receipt, recipients will have to respond to a pop-up box. For this reason, many people prefer to reserve the receipt verification option for truly important messages, rather than all messages.

1. In your Message window, click the Options Button. (You must use Microsoft Word as an Editor to access this function).



2. Under Voting and Tracking options, select "Request a delivery receipt for this message" and/or "Request a read receipt for this message."

   

3. Click Close.

Request "Delivery" and/or "Read Receipts" on All Messages

1. In the main Outlook window, click Tools.



2. Select Options.


3. On the Preferences tab, click the E-mail Options button.


4. Click the Tracking Options button.

5. Under "For all messages I send, request:" select "Read receipt and/or Delivery receipt."



6. Click OK to close each of the dialog boxes.

If you have questions about this tip or any other Outlook feature, please contact the IR&C; TechDesk at 987-0457 or techdesk@ucop.edu.

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