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Information Resources & Communications

E-mail Server Upgrade May 6–9

April 25, 2011

To: UCOP Community
From: Shirley Bittlingmeier, Director, IT Infrastructure Services

IR&C will migrate UCOP e-mail/calendar accounts to a new server beginning Friday, May 6 at 6:00 p.m. and concluding Monday, May 9 at 6:00 a.m.

Each person's mailbox will take about 30 minutes to one hour to migrate and your account will be offline during that time. If you cannot access e-mail at some point over the May 6 weekend, please wait 30 minutes to an hour, and try again. Your e-mail/calendar account will be offline only a short time – not the whole weekend! Messages sent to you when your mailbox is unavailable will be delivered once the mailbox is back on-line.

The time required for migration depends on how much data is stored in your mailbox. You may shorten the time by deleting old e-mail, such as from the Junk, Sent, and Deleted Items folders.

The migration primarily provides back-end improvements, but customers will see some benefits as well:

If you have any questions or would like to comment, please contact the Technology Service Desk at TechDesk@ucop.edu or 987-0457.

 


Please submit your questions, comments, and suggestions at feedback.html